Acceptance of These Terms
By visiting or using velkisupport.online , you agree to these Terms of Service and the related Privacy Policy.
These Terms apply to website visitors, listed agents, applicants and people who contact agents through the directory.
About VelkiSupport
VelkiSupport operates an independent directory where IT support professionals may display their services and where clients may find and contact suitable agents.
VelkiSupport may review submitted information before an agent is added to the directory.
Independent Directory Status
Listed agents are independent service providers. They are not employees, representatives, partners or agents of VelkiSupport.
Any service agreement is made directly between the client and the selected IT support agent.
VelkiSupport does not control how an independent agent performs a service and does not guarantee a specific result.
Agent Responsibilities
Agents applying for or maintaining a directory listing agree that:
- Submitted identity and professional information will be accurate and current.
- They will provide only services they are qualified to perform.
- They will communicate professionally and honestly with clients.
- They will comply with applicable laws and professional obligations.
- They will not misuse client information, passwords or confidential data.
- They will notify VelkiSupport when listing information requires correction.
By submitting an application, an agent grants VelkiSupport permission to display approved professional information on the directory.
Client Responsibilities
Clients using the directory agree that:
- They will confirm that the agent’s ID matches the directory listing.
- They will discuss the scope, price and conditions of service directly with the agent.
- They will not use agent contact information for spam, harassment or unrelated marketing.
- They will take reasonable precautions before sharing passwords or sensitive system access.
- They will report suspicious or misleading listings to VelkiSupport.
Verification and Directory Information
VelkiSupport may request identification, certificates and professional information when reviewing an agent application.
Verification is based on the documents and information available during review. It is not a guarantee of future performance, conduct or service quality.
VelkiSupport may request updated information or repeat verification when reasonably necessary.
Fees and Payments
Unless expressly stated otherwise, VelkiSupport does not process payments between clients and independent agents.
The agent and client are responsible for agreeing on service fees, payment methods, refunds and related terms before work begins.
Prohibited Use
You may not use VelkiSupport to:
- Submit false, misleading or impersonated information.
- Promote unlawful, fraudulent or harmful services.
- Collect contact information for spam or harassment.
- Attempt to damage, overload or compromise the website.
- Introduce malicious code or attempt unauthorised access.
- Copy directory information for an unauthorised competing database.
Limitation of Liability
VelkiSupport provides the directory on an “as available” basis. We do not guarantee that every listing will always be accurate, complete or available.
To the extent permitted by applicable law, VelkiSupport is not responsible for losses, damage, disputes or service failures arising from an agreement between a client and an independent agent.
Users are responsible for evaluating an agent and deciding whether to begin a service engagement.
Listing Suspension or Removal
VelkiSupport may suspend, update or remove a directory listing when:
- Submitted information is inaccurate or misleading.
- Verification information cannot be confirmed.
- Serious or repeated complaints are received.
- An agent violates these Terms.
- Removal is required for security, legal or operational reasons.
An agent may request removal of their listing by contacting VelkiSupport.
Contact Us
For questions about these Terms, a listing or the VelkiSupport directory, contact: